Your Student Account
About Your Student Account
Your student account is where you can keep track of charges and payments related to your studies at Regent. In addition to tuition and fees, other expenses (e.g., the cost of printing from a library computer) will be charged to your student account.
You can manage your student account via the Finance tab in REGIS.
- Your Account Report is a financial record of charges and credits (i.e., payments, financial aid), and displays your current account balance.
- Your Term Invoice is a complete list of term-specific charges, including course registration and Student Fees.
If you have questions about your student account, please contact our Financial Aid & Student Accounts Officer at [email protected].
Account Adjustments
If you add a course or increase the number of credits you're taking, please keep in mind the following:
- The Registration Fee is due only once per term, so there is no additional fee for adding or changing a course.
- You will be charged the full tuition amount for a course, even if you add it after classes have already started.
- If adding or changing a course takes you above the 3-credit threshold, you will be responsible for paying Student Fees for the term.
Tuition Refund Schedule
If you drop a course or reduce the number of credits you're taking, please keep in mind the following:
- The registration fee ($35) is non-refundable.
- Student Fees are non-refundable after the Registration & Payment Deadline (unless you apply for and receive an exemption from one or more fees).
- The tuition deposit ($115 for Fall/Winter or $45 for Spring/Summer) will remain in your student account and can be used to pay tuition in a later term.
- The balance of your tuition payment:
- Is fully refundable before the 100% Refund Deadline.
- Is partially refundable before the 75% Refund Deadline.
- Is not refundable after this.
- Courses can be dropped without a refund until the Course Drop Deadline. After this date, you are considered to have officially attempted the course and you must receive a grade if studying for credit.
Notes
- All deadlines are 4:30 pm Pacific Time on the dates indicated.
- Please allow up to 30 days for processing refund requests.
Approximate Deadlines
Tuition Refund Deadlines generally fall in the following ranges. Be sure to check our Important Dates page to confirm upcoming deadlines. Please note:
| Regular Fall/Winter Courses* | Intensive Courses (Summer, J-Term, MALTS) | Thesis or IPIAT | |
|---|---|---|---|
| 100% Refund Deadline | Friday of the second week of classes | Friday before the class starts | During the term in which you registered for the project |
| 75% Refund Deadline | Friday of the 5th week of classes | Second day of the class | During the term after you first registered for the project** |
| Course Drop Deadline | Friday of the 7th week of classes | Last day of the class | The end of the 2nd term after you first registered for the project |
*Refund deadlines for weekend courses (and any other course offered at an irregular time) will be based on the dates when the class meets. Courses that require additional payment (e.g., travel-related courses) may also have different deadlines. See course syllabi for details.
**For Thesis/IPIAT: No refund will be issued after your second term on the project. You will receive a 100% refund on your processing fee (if applicable). As of the third term after the term of initial registration, you may not drop a thesis or IPIAT and are committed to receive a grade.
Account Balance & Overpayment
If you have a credit on your account (often because you received a refund after dropping a course), you have a few options.
- Leave the funds in your student account and apply them to future tuition. (Recommended if you plan to take another course in the near future.)
- Fill out a Student Account Overpayment Form and request the funds be returned to you.
- Fill out a Student Account Overpayment Form and donate the funds to Regent’s student financial aid budget. In addition to helping other students, you’ll receive a charitable gift receipt.
Outstanding Accounts
If you have fees owing from a previous term, you will not be able to do the following until the outstanding fees are settled:
- Register for courses,
- Apply for admission to a program,
- Graduate from a program,
- Receive an official transcript.
Frequently Asked Questions
Where can I find my balance owing?
Log in to REGIS and go to the Finance tab. Your Account Report displays all charges and credits on your account, as well as your current balance.
Where can I see the details of the charges on my account.
You can download a Term Invoice for a term-specific list of charges and your course schedule.
When will my payment appear on my REGIS account?
Online credit card payments should appear within 24 hours of payment.
In-person payments should appear in 5 to 7 days of payment.
Can I make advance payments on my account?
Yes. You can make a payment on your account; however, it is possible only for a maximum of 6 months prior to registering for courses. If you have any further questions please email [email protected].
How can a supporter deposit money into my account?
We accept third-party funding for your account, payable by debit card, cash, or cheque. Learn more about personal donor support.
Can my spouse, parent, etc., have access to my financial information?
Yes. In order to allow someone else to have access to your account information, you will need to sign a consent form authorizing us to release this information. Email [email protected] for more information.
